Biji baji Privacy Policy

Introduction

Welcome to biji baji. We believe that protecting every member's personal data is a fundamental right. This Privacy Policy clearly explains what information is collected when you use the biji baji platform, why it is collected, and how it is kept secure.

This privacy policy applies to the biji baji website, mobile app, and all associated services. By using the platform, you are considered to have consented to this policy.

This policy is written in Bengali so our Bangladeshi members can easily understand it. If you have any questions or need clarification, please reach out to our support team.

What Information We Collect

Various types of information are collected when you register and use the biji baji platform. A detailed explanation of why each type of information is needed is provided below.

How We Use Your Information

Information collected by biji baji is used strictly for the purposes listed below. Your consent will be obtained before your data is used for any additional purpose.

• Verifying your identity to create and manage your account.
• Processing deposits, withdrawals, and other financial transactions.
• Ensuring accurate distribution of bonuses, promotions, and rewards.
• Detecting suspicious activity to maintain platform security.
• Personalizing your betting experience based on your preferences.
• Providing customer support and resolving complaints.
• Meeting legal obligations and preparing reports for regulatory authorities.
• Managing responsible gaming programs.

How Long Your Data Is Retained

Biji baji does not retain your data any longer than necessary. Below are the retention periods for different types of information.

• Account Information: For the duration of the active account and up to 5 years after closure for legal requirements.
• Transaction Information: 7 years — to meet financial regulatory requirements.
• KYC Documents: Up to 5 years after account closure.
• Cookies & Browsing Data: Up to 13 months.
• Customer support contact: 3 years.

Once the designated retention period ends, your data is securely deleted or anonymized. You may request deletion of your data at any time, though information subject to legal obligations may not be immediately removable.

Who We Share Your Data With

Biji baji never sells your data. However, limited information may be shared with trusted third parties in specific circumstances.

• Payment Processor: Necessary information is shared with Mobile Pay, Nagad, and other mobile banking providers to process transactions.
• KYC Verification Provider: With authorized service providers for identity verification.
• Law Enforcement: Disclosure of information is mandatory when required by court order or government directive.
• Technology Partner: Encrypted data is shared with technology service providers to operate the platform.

Cookies Policy

Biji baji uses cookies and similar technologies across its website and app. Cookies are small text files stored on your device that help improve your experience on the platform.

• Essential Cookies: Essential for login sessions and platform security. Disabling these cookies will prevent the platform from functioning properly.
• Functional cookies: Helps remember your language preference, theme settings, and more.
• Analytics Cookies: Used to identify which parts of the platform are most visited. This data is fully anonymized.

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the platform.

Your Rights

Every biji baji member has the following rights regarding their personal data. To exercise any of these rights, contact us at support@bijibaji.biz.

Children's Privacy

Biji baji is an adult betting platform. We do not knowingly collect personal information from anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• If a minor's information has been collected inadvertently, parents or guardians can notify us and we will promptly close the account and delete all associated data.
• We have implemented various technical measures to protect minors.

For any concerns related to minors, please contact support@bijibaji.biz immediately. Learn more on our Responsible Gaming page: Responsible Gaming।

Security measures

Biji baji uses industry-leading technology to keep your data secure. Our security infrastructure is regularly validated through third-party audits.

• 256-bit SSL/TLS encryption: All data transfers are fully encrypted.
• Two-factor authentication (2FA): An extra layer of protection for logins and financial transactions.
• Firewall & Intrusion Detection: Round-the-clock protection against cyber attacks.
• Data Backup: Regular encrypted backups stored on secure servers.
• Access Control: Only authorized personnel have access to specific data.
• Security Audits: Annual third-party security assessment.

Contact Us

For any questions, concerns, or data-related requests regarding this Privacy Policy, please get in touch through the channels below.

• Email: support@bijibaji.biz
• Response Time: Typically within 48 hours.
• Live Chat: Via the platform's Support section, available 24/7.

When the Privacy Policy is updated, the new effective date will be reflected on the website. For significant changes, you will also be notified by email.